National Telecommunications Commission Quality Policy

The National Telecommunications Commission is mandated to regulate the construction, manufacture, possession, control, sale and transfer as well as the establishment, use, operation of all radio, broadcast and telecommunications equipment, facilities and services in the country.

We commit to enhance public trust and customer satisfaction by providing quality public service and by promoting transparency and accountability in all levels of organization.

We shall establish strategies and methods to keep abreast with the emerging technologies and ever increasing demands and challenges of public service.

We are committed to continually improve the effectiveness of our Quality Management System (QMS) by conducting regular internal assessment and management review.

All offices involved shall, at all times ensure strict adherence to the documented QMS.